FAQ

How to adjust the Mesh Band?

How long will it take to get my watch?

 Watches that are in stock will be sent by Australia post on the next business day. If the address is in Australia, standard delivery can be expected from 3-5 business days or Express delivery will be 1-2 Business Days from the date you place your order. 

What is the warranty on my watch?

Your W Zelezniak watch is covered by a limited 24-month warranty for defective or faulty components or manufacture. That means within 24 months of the original purchase date, if something goes wrong that wasn’t because of how it was being used, or from an accident, we will replace it for you with an equivalent watch or offer a Full Refund. 
This warranty doesn’t cover accidental or environmental damage, the pins or the bands. If you wish to claim the warranty on your watch, you must be the original purchaser from W Zelezniak or one of our suppliers. You will also need to provide proof of purchase. Once your claim has been assessed we will be in contact with you to advise of the next steps in the process. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
The faulty Watch would need to be returned to PO BOX 348 Kingswood NSW 2747 at your own cost. 

Can I talk to someone directly?

 Of course! You can find our email on our contact page. Send us an email and someone will be in touch with you within 24 hours. Please advise if you consider the matter urgent note it within your email and we will endeavour to assist you as quickly as we can.